This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. We take your privacy seriously and want to help you understand how your ‘Personally Identifiable Information’ (PII) is handled online. PII is any information that can identify, contact, or locate an individual.
Please read this policy carefully to understand how we collect, use, and protect your personal data on our site.
What personal information do we collect?
When you register, place an order, or interact with our website, we may ask for your name, email, mailing address, phone number, credit card details, or other relevant information to improve your experience.
When do we collect information?
We collect information when you:
- Register on our website
- Place an order
- Subscribe to our newsletter
- Use live chat or submit a support ticket
- Fill in forms on the site
- Give feedback on our products or services
How do we use your information?
We may use your information to:
- Personalize your experience
- Improve our website
- Respond to your customer service requests
- Manage promotions, surveys, or contests
- Process your transactions quickly
- Ask for reviews or ratings
- Follow up after communication (via live chat, email, or phone)
How do we protect your information?
We scan our website regularly for security threats and use malware scanning. Your data is stored securely and only accessible by authorized individuals. Sensitive data like credit card information is encrypted using Secure Socket Layer (SSL) technology.
All payments are processed through a secure payment gateway. We do not store payment data on our servers.
Do we use cookies?
Yes. Cookies are small files stored on your computer that help us remember your preferences and improve your experience.
We use cookies to:
- Remember items in your shopping cart
- Save your preferences for future visits
- Track advertisements
- Gather data on site traffic and interactions
You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
Third-party disclosure
We do not sell, trade, or share your personal information with outside parties.
Third-party links
We do not include or offer third-party products or services on our website.
We follow Google’s Advertising Principles, which aim to provide a positive user experience. We currently do not use Google AdSense but may do so in the future.
More details: Google Ads Policy
California Online Privacy Protection Act (CalOPPA)
In line with CalOPPA, we agree to:
- Allow users to visit our site anonymously
- Add a clear privacy policy link on our homepage or first significant page
- Use the word “Privacy” in the link
- Notify users via email if our privacy policy changes
- Allow users to update their personal information by logging into their account
Do Not Track Signals
We honour Do Not Track (DNT) signals. We do not track, use cookies, or display ads when a DNT setting is enabled in your browser.
Third-party behavioural tracking
We allow third-party behavioural tracking on our site.
Children Online Privacy Protection Act (COPPA)
We do not collect personal information from children under 13. COPPA gives parents control over data collected from children, and we comply with its rules.
Fair Information Practices
We follow the Fair Information Practices Principles and will take the following action if a data breach occurs:
- Notify you via email within 1 business day
- Notify you by letter within 7 business days
We also support the Individual Redress Principle, allowing individuals to take legal action if their rights are violated.
CAN-SPAM Act
We collect your email to:
- Respond to inquiries or requests
- Process orders and send updates
- Send marketing emails or newsletters after your transaction
We agree to:
- Not use false or misleading subjects or email addresses
- Clearly label advertising messages
- Include our business address in emails
- Monitor third-party email services for compliance
- Allow users to unsubscribe easily
To unsubscribe, follow the link at the bottom of any email or contact us, and we’ll remove you from future emails promptly.
Contacting Us
If you have any questions about this policy, please contact us at:
German Mods
Address: Unit 5, 399, Peter Street, S4 8LL.
Phone: (208) 432 – 0727
Email: info@germanmods.com